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How Hill’s Pet Nutrition is responding to the COVID-19 crisis

Even as we stay apart, there has never been a better time to work together. It has been inspiring to see how animal shelters, veterinary professionals and communities at large have gone out of their way to care for pets during this uncertain time. As a global pet food company, we want to support them in kind.

For veterinary professionals:

We are working to serve your clinic within governmental guidelines, and to minimise disruptions to your supply chain or deliveries.

We are also happy to adjust to your needs. Reach out to your territory manager for more information.

We're always glad to talk with pet parents and others interested in our products and company.

If you would prefer to speak with us and are located in the United Kingdom, call us 0800 282438 from 9am - 4pm, Monday to Friday . If you are located in Ireland, call us at 1-800 626 002 from 9am - 4pm, Monday to Friday.


We know you have questions, so we want to be here with answers. Below, you’ll find several applicable resources that can help you make the most of social distancing with your pet.

The best way for everyone to help is by staying home and staying healthy, all while staying informed with up-to-date information from the World Health Organization.

Resources for staying home with your dog Resources for staying home with your cat

Our commitment to quality
remains the same

We are a pet food company based in science, transparency, and responsibility. While these times may be uncertain, you can rest assured that we will continue to provide consistent, reliable nutrition with your pet’s best interests in mind.

We want to make a difference at every level, which is why the #SafeHands effort by Colgate-Palmolive is actively working with the World Health Organization (WHO) to help stop the spread of COVID-19 worldwide. See the details of the #SafeHands initiative here.