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Hill’s Brand Horizon

Questions or comments?

Whether it’s about one of our products or an interest in our company — your input is important to us. Read our frequently asked questions or select an option below to start the conversation.

Tell us about yourself to get started

What are you contacting us about?
You have identified yourself as a Veterinary Professional or Student. Is this a question that would be better answered by our Veterinary Consultation Service?
What are you contacting us about?
What are you contacting us about?
What are you contacting us about?

* Indicates a required field

If you have a product concern, please provide the manufacturing code, which begins with the best before date, and stock number as that will help us find a quick and accurate answer for you.

Where is the product code?

Where is the manufacturing code?

The Reason for the Return*

If the pet didn’t like the taste, please let us know how long the transition period was between the old and the new food

By clicking “Submit”, I have read and agree to Hill’s Legal Statement & Privacy Policy.

Send us a letter

Thank you for your interest in Hill’s Pet Nutrition, Inc. Send your mail to:

Hill’s Pet Nutrition Ltd
Customer Services Department
Guildford Business Park, Midleton Road
Guildford GU2 8JZ

Call Us Toll-free

We’re always glad to talk with pet parents and others interested in our products and company. Call us toll-free from anywhere in United Kingdom at:

0800-282-438
9am-4pm
Monday through Friday

Call us toll-free from anywhere in Republic of Ireland at:

1-800-626-0028
9am-4pm
Monday through Friday